Shipping & Returns
PURE WHITE COSMETICS
Shipping and Handling Charges
(STANDARD SHIPPING: 3-5 BUSINESS DAYS)
EU and Schengen Countires
All other countries
Orders over $50
Purewhitecosmetics.com orders are shipped on business days (Monday – Friday, excluding major holidays).
Most orders shipped via Standard Service are processed and shipped in 1-2 business days, depending on product availability. During really busy periods like sales, we may take up to 3-5 days for some orders due to the high volumes.
- Standard orders are delivered within 3-5 business days from the order’s ship date.
- Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.
PROCESS & DELIVERY TIME
- Processed in 1 – 2 business days
- Delivered within 3-5 business days
ESTIMATED DELIVERY DATES*
We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.
*Applies to in-stock items only. Delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.
Taxes & Other Duties
There can be additional duties and taxes applied upon reciept of your shipment. These duties and taxes are to be paid by the recipient. Pure White Cosmetics is not required to inform customers of such additional costs and is not required to refund such costs to customer.
Returns should be made within 14 days after delivery of your shipment. The product should have to be in intact and unopened. The customer covers return shipping cost. We will usually refund your order within 3 days of receiving return goods in our warehouse but please note, that it might take longer for refund to apear in your account as transfers between payment systems might take a longer time. If returning an item that qualified you for a bonus gift, please include the bonus gift with your return. The gift product should be in intact and unopened. If you choose to keep the bonus gift, your account will be charged for its value.
Please send returned items, including your order confirmation, to:
T.B.G. Magyarorszag Kft. – Pure White Cosmetics
Szent Istvan street 1, Dunakeszi, 2120, Hungary.
RETURN OF DAMAGED PRODUCTS
We are sorry you received a damaged product. Please reach out to firstname.lastname@example.org with your order number and some photos of the damaged product and we’ll take care of the rest.
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